Pro upgrade says “Server error”? It’s a Google Play bug, not the app — here’s how to fix it.

Google Play bug · not the app · since late September 2026

Can’t upgrade to Pro? Here’s how to fix it.

When you tap Upgrade to Pro on the watch, Google Play hands the payment over to your phone — and since late September the phone’s Play Store fails that handoff with “Server error” or “This version of the application is not configured for billing through Google Play”. The app never gets a say in this: the error happens inside Google Play, before the payment reaches the app. Google has confirmed the bug is on their side — it hits every watch-only app on Google Play — and is working on it, but there is no date for a fix yet. Nothing is wrong with the app, your Google account or your card. Skip the phone and finish the purchase on a computer instead:

“Server error”

“Not configured for billing through Google Play”

What the bug looks like on the phone
  1. 1

    Start the upgrade on the watch

    Open the app, scroll down the menu and tap Upgrade to Pro.

  2. 2

    Find the link on the watch

    Google Play’s “Complete your purchase” screen opens on the watch. Ignore the part about the notification on your phone and scroll down: below “OR” it tells you to go to g.co/PlayContinue in a web browser.

  3. 3

    Finish the purchase on a computer

    On a computer (or an iPhone or iPad — anything without the Play Store app) open g.co/PlayContinue in a browser, sign in with the Google account from your watch and complete the purchase. “Couldn’t find your request” means a different account is signed in — switch to the watch’s one. On an Android phone the link opens the Play Store app and hits the same error.

    Captured on our test account — you’ll see your own card and price.

  4. 4

    Reopen the app on the watch

    Close the app and open it again. Pro unlocks on its own — nothing to enter.

“…a server-side regression in Google Play’s cross-device companion billing handoff flow … We have formally escalated this issue to the Google Play Billing and Wear OS Engineering teams.”
— Google Play Developer Support, reply to our ticket

Still stuck?

Write to me and I’ll walk you through it personally:

WEAR OS APP

A Remote & Mouse for Your Android TV. On Your Wrist.

Turn your smartwatch into a TV remote with a touchpad and a real mouse cursor. Control any Android TV, Google TV, Fire TV, TV box, or Android projector over Wi-Fi — no phone, no companion app.

Get it on Google Play

Free • No ads • No phone needed

Remote & Mouse for Android — smartwatch TV remote D-pad with a green OK button on a Wear OS watch

WORKS WITH EVERY ANDROID-BASED TV DEVICE

Android TVGoogle TVChromecast with Google TVFire TV StickFire TV CubeNvidia Shield TVXiaomi TV BoxAndroid Projectors
Android TV remote on a smartwatch — round D-pad with a green OK button, Home shortcut, and directional arrows on a Wear OS watch

NAVIGATION

A D-Pad Built for a Round Screen

Drive your TV with a five-zone D-pad shaped for the watch. Tap the green OK to select, use the arrows to move, and long-press UP to jump Home — every press lands with crisp haptic feedback. The watch keeps the connection alive in the background, so the remote responds the moment you raise your wrist.

Free — available without Pro

TOUCHPAD & MOUSE

Your Whole Watch Becomes a Trackpad

Flip on Touchpad mode and the entire watch face turns into a laptop-style trackpad. Swipe through menus like a pro — or switch to Mouse mode and steer a real, visible cursor across your TV. Perfect for browsers, screen-mirroring tools, and sideloaded apps that ignore the D-pad.

Touchpad mode on a smartwatch — swipe to navigate, tap to select, double-tap to go backMouse mode on a smartwatch — drag to move the TV cursor, tap to clickTouchpad settings — Touchpad mode, Mouse cursor, and Gesture hints togglesMouse cursor enabled with a Cursor speed setting on the watchCursor speed picker with five levels from precise to fastMinimal touchpad surface with a green status dot on a round watch screen
  • Swipe Instead of Pressing

    Every swipe is one precise D-pad step — up, down, left, right. Tap for OK, double-tap to go Back, hold to switch modes. No buttons to hunt for in the dark.

  • A Real Mouse Cursor on Your TV

    Mouse mode moves the actual system pointer on the TV screen — drag to glide, tap to click. Finally a way to use apps and web pages that a normal remote can’t touch.

  • Tuned to Your Thumb

    Five cursor-speed levels from pixel-precise to fast, optional on-screen gesture hints, and a one-tap way back to the classic D-pad.

Pro feature

Media controls for Android TV on a smartwatch — Play/Pause, Volume Up/Down, Mute, and Back on a Wear OS watch

MEDIA

Volume & Playback, One Press Away

Long-press the center button to flip the same D-pad into a media pad: Play/Pause in the middle, volume on the vertical arrows, Mute and Back on the sides. Prefer hardware? Rotate the watch bezel or crown to ride the volume without even looking at the screen.

Pro feature

Button remapping on a smartwatch TV remote — independent Short Press and Long Press actions for the UP buttonRemap action picker — Recent Apps, Notifications, Force-stop current app, and Launch appApp launch shortcuts — YouTube, Netflix, and Prime Video in the popular apps catalogDevice Switch remap category — Fast switch between a Google TV and a Fire TVSettings screen with Remap Buttons, Forget TV, and Language options

CUSTOMIZATION

Remap Every Button

Five D-pad zones, two remote modes, and independent short-press and long-press for each — up to 18 slots to arrange your way. Choose from 34 actions across 7 categories, launch any of ~40 popular apps (or anything installed on your TV), open Recent Apps or Notifications, force-stop a frozen app, start voice typing, or flip to another TV.

Pro feature

Pair your TV screen on a smartwatch — choose Android TV / TV Box or Fire TVGuided ADB setup instructions for Android TV shown on the watchScan network screen finding Android TV devices on the local Wi-FiPair with code screen guiding through Wireless Debugging pairingSix-digit pairing code keypad on a round smartwatch screen

SETUP

Pair Once. Reconnect Forever.

Step-by-step pairing that speaks your platform: pick Android TV / TV box or Fire TV and follow the short guide on the watch. Scan the network, tap your TV, and confirm once — with a 6-digit code on newer Android TVs, or a single OK on the TV for Fire TV and classic boxes. From then on the watch reconnects by itself, even if the TV’s IP address changes.

Free — one-time setup on the same Wi-Fi

Always-On Display showing an analog clock inside dimmed navigation controls on a smartwatch TV remoteAlways-On Display showing an analog clock with dimmed media controls and a Media Mode label

ALWAYS READY

Always-On Display

The remote never leaves your wrist. Ambient mode keeps the connection alive, and Keep Screen On swaps the D-pad for a dimmed, outline-only style with an analog clock in the OK button — while the layout quietly shifts position every minute to protect your screen from burn-in.

Pro feature

Devices list on a smartwatch — a connected Google TV and a saved Fire TV with an Add device buttonQuick settings panel — TV power, Wi-Fi status, and Keep Screen On toggle

MULTI-DEVICE

Every Screen in the House. One Watch.

Save the living-room Google TV, the bedroom Fire TV Stick, and the projector — they all live in one Devices list. Tap any of them to switch instantly, or map Fast Switch to a button and bounce between your two favorites in a single press. A quick-settings panel adds TV power, Wi-Fi status, and Keep Screen On, one swipe from the remote.

Free + Pro

HOW IT WORKS

From Install to Control in Minutes

01

Install on Your Watch

Get Remote & Mouse for Android from Google Play directly on your Wear OS smartwatch. No phone companion app needed.

02

Enable ADB on the TV

Android TV / Google TV: Settings → About → tap “Build” 7 times, then turn on Wireless debugging. Fire TV: Settings → My Fire TV → Developer Options → ADB Debugging. One time only — the app guides you.

03

Scan & Pair

On the same Wi-Fi, tap “Scan network” and pick your TV. Confirm once — a 6-digit code on newer Android TVs, or a single OK dialog on the TV. After that the watch reconnects automatically.

EVERYTHING YOU NEED

34 Actions. 7 Categories.

D-Pad Navigation

Up, Down, Left, Right, OK, Back & Home — with haptic feedback on every press

Touchpad Mode

The whole screen is a trackpad — swipe to navigate, tap for OK, double-tap for Back

Real Mouse Cursor

A visible pointer on the TV with five speed levels — drag to move, tap to click

Media Playback

Play/Pause, Stop, Next, Previous, Fast Forward & Rewind

Volume & Mute

Tap the media pad or rotate the watch bezel or crown to ride the volume

Voice Typing

Speak or type on the watch — the text lands in any search box on the TV

One-Tap App Launch

YouTube, Netflix, Prime Video & ~40 popular apps — or any app installed on your TV

Button Remapping

34 actions across 7 categories — assign any to any button, short or long press

Power & Quick Settings

TV power, Wi-Fi status, and Keep Screen On — one swipe from the remote

COMPATIBILITY

Works With Any Android-Based TV

Compatible Watches

Samsung Galaxy Watch 4Samsung Galaxy Watch 5Samsung Galaxy Watch 6Samsung Galaxy Watch 7Samsung Galaxy Watch FESamsung Galaxy Watch UltraGoogle Pixel WatchGoogle Pixel Watch 2Google Pixel Watch 3Google Pixel Watch 4OnePlus Watch 2OnePlus Watch 3Xiaomi Watch 2 ProXiaomi Watch 5Mobvoi TicWatch Pro 5Mobvoi TicWatch AtlasMontblanc Summit 3Fossil Gen 6

…and many others! Any watch running Wear OS 3.0 or later (API 30+)

Compatible TV Devices

Chromecast with Google TVGoogle TV StreamerNvidia Shield TVFire TV Stick 4KFire TV Stick 4K MaxFire TV CubeXiaomi Mi Box SXiaomi TV Stick 4Konn. Google TV BoxSony Bravia (Google TV)TCL Google TVHisense Google TVPhilips Android TVGeneric Android TV BoxesXGIMI ProjectorsAndroid Projectors

Works with any Android-based TV device that supports ADB over Wi-Fi — Android TV, Google TV, Fire OS, TV boxes, and projectors alike. Enable Developer Options once, pair, and the watch reconnects automatically from then on.

FREQUENTLY ASKED QUESTIONS

Everything You Need to Know

One Less Remote to Hunt For.

Remote & Mouse for Android is on Google Play — a full TV remote, touchpad, and mouse cursor on your wrist.

Free • Wear OS 3.0+ • One-time Pro upgrade, no subscription

Remote & Mouse for Android D-pad ready to control your Android TV from a Wear OS smartwatch